Now01
Raise the incident
Call or message us in plain language. We open the file and identify immediate containment actions.
/01Incident response, without the runaround
When it goes wrong, we get to work.
One call activates a named response lead, forensics, counsel and recovery—coordinated around one clear incident plan.
team online
Your incident, controlled
One response lead from first alert to close.
First human response60 min
Urgent funding target72 hrs
Claims line24 / 7
No claim number needed for your first call
/02what happens next
Four steps. One person accountable.
Every claim is different. The way we communicate should not be. You always know who owns the next move.
60 min02
Meet your response lead
One accountable owner sets the update cadence and coordinates every specialist.
Same day03
Contain and preserve
We help pause affected systems, preserve evidence and engage forensics and counsel.
72 hrs04
Recovery is funded
Eligible urgent counsel, forensics and customer recovery costs are cleared quickly.
the claims room does not close
At 2:14 a.m., your incident is still moving.
night desk · response lead on call · containment in progress
/03in their words
member story · anonymized
“By our 9am leadership call, we had a timeline, outside counsel and wording for customers. It felt like adding an incident team overnight.”
COO, fintech platform
AI support incident · company anonymized
Board brief by day 2
claim outcome
Counsel engaged in 41 hours
response record
“One lead ran the room. Engineering, counsel and comms all worked from the same facts.”
VP Engineering
Model data exposure · company anonymized
Affected workflow isolated same day
“The updates were short enough to use and detailed enough for our regulator.”
Head of Risk
Automated advice incident · company anonymized
Regulator-ready timeline delivered
Stories shown are anonymized examples for this demo. Outcomes vary by circumstances, coverage and policy terms.
/04behind every claim
A response team built for the messy part.
AI incidents cross technical, legal and customer lines. Your response lead brings every workstream into one plan.
plate 04 · the response desk
live- Response leadon call
- Forensicson call
- Specialist counselon call
60 min
to a human who owns your claim, any hour
Response lead
Owns the plan, cadence and decisions.
Forensics
Finds what happened, what moved and when.
Specialist counsel
Coordinates eligible legal response.
Recovery
Funds and tracks the path back to normal.
claims line open 24 / 7
Something happened? Start with a human.
No long form first One named owner Plain-English updates